Effective date: July 23, 2026 · Region: CA
Information you choose to provide
If you contact us by email, we receive the address you use and the information you include. The forms shown on this website are demonstration interfaces: they are prevented from submitting and do not transmit or store form entries.
Technical information
Like most hosted websites, the web server may record limited request information needed for security and operation, such as date and time, requested page, browser identifier, referring page, and an IP address. We do not use this information to create advertising profiles.
Why information may be used
- To answer messages you send directly
- To operate, secure, and troubleshoot the website
- To meet applicable Canadian legal requirements
Retention and disclosure
Direct correspondence is kept only as long as reasonably needed for the enquiry, records, or applicable obligations. We do not sell personal information. Information may be handled by hosting or email providers acting as service providers, or disclosed when required by law.
Your choices
You may ask about access, correction, or deletion of personal information associated with direct correspondence. See Your data rights for details.
Contact
Privacy questions can be sent to care@truenorth-surface.world. Please do not include sensitive identification documents in an initial email.